Privacy Policy
This privacy notice for ELT Education Inc. ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at elteduc.com, or any website of ours that links to this privacy notice, or engage with us in other related ways, including any sales, marketing, or events.
Summary of Key Points
This summary provides key points from our privacy notice. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. We do not process sensitive personal information. We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Job titles
- Contact preferences
We do not process sensitive personal information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect includes log and usage data, device data, and location data.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- To send administrative information to you, such as details about our products and services, changes to our terms and policies, and other similar information.
- To save or protect an individual's vital interest, such as to prevent harm.
3. What Legal Bases Do We Rely On?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.
- Consent — We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract — We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
- Legal Obligations — We may process your information where we believe it is necessary for compliance with our legal obligations.
- Vital Interests — We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
4. When and With Whom Do We Share Your Personal Information?
We may need to share your personal information in the following situations:
- Business Transfers — We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates — We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.
5. What Is Our Stance on Third-Party Websites?
We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services but are not affiliated with our Services. The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties. We cannot guarantee the safety and privacy of data you provide to any third parties.
6. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
7. Is Your Information Transferred Internationally?
Our servers are located in Japan. If you are accessing our Services from outside Japan, please be aware that your information may be transferred to, stored, and processed by us in our facilities in Japan and other countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law. We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information.
8. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Do We Collect Information from Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
10. What Are Your Privacy Rights?
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, if applicable to data portability, and not to be subject to automated decision-making.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
11. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
12. Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are granted specific rights regarding access to your personal information.
Under the California Consumer Privacy Act (CCPA), California residents have the right to request deletion of their personal data, the right to know what personal information is being collected, and the right to non-discrimination for exercising their privacy rights.
Residents of Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Virginia (VCDPA) have similar rights including the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of targeted advertising and sale of personal data.
To exercise these rights, please contact us using the details provided below.
13. Do Other Regions Have Specific Privacy Rights?
You may have additional rights based on the country you reside in.
Australia and New Zealand — We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. At any time, you have the right to request access to or correction of your personal information.
Republic of South Africa — At any time, you have the right to request access to or correction of your personal information. If you are unsatisfied with the manner in which we address any complaint, you can contact the Information Regulator (South Africa).
14. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us or contact us by post at:
16. How Can You Review, Update, or Delete the Data We Collect from You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit our contact page.